PROJECT OVERVIEW
Improving mental wellness means balancing one’s emotional, physical, and mental well-being.
​
We are creating a mental wellness app targeting users who are new to this process and don’t know where to start.
ROLE
UXR, UX Designer
TIMELINE
4 Weeks
​
SOFTWARE
Figma, Adobe XD
PHASE 1: FOCUS GROUP
My research method involves a focus group. I had four participants.
We will explore how we can use these insights to develop an efficient app that encourages the improvement of positive mental health habits
Research Questions
-
What features in mental wellness apps are commonly used?
-
How do people mitigate their stress levels and how to incorporate those strategies in the app?
-
How should the app be designed to be valuable to users and their mental health?
PHASE 2: SURVEY
Next, we used that data to conduct a survey to determine which features to implement in our app.
Our target audience was anyone who wanted to improve their mental well-being but needed help finding the right strategies.
​
We surveyed individuals who are novices in mental wellness strategies and launched it using Google Forms. We received responses from 36 participants.
Research Questions
1. How do people evaluate their coping strategies in stressful situations of varying severity?
2. What influences people to choose self-help methods over professional services?
PERSONA
Created a persona based on survey results.
Key Insights
After conducting the surveys, we identified the primary features that our users wanted in our app, which we will implement during Phase 1 of our app development.
-
Professional Service
-
Journal/Mood Tracker
-
Daily Positive Affirmations
-
Music/Podcasts
Primary Sketches
PHASE 3: DIARY STUDY
My methodology involves the use of a diary study. For the study, we will recruit three participants and three backups who are novices in mental wellness strategies.
​
The expected outcome is gathering data from our target audience that will answer our final research questions. This will guide us in building a mental wellness app that is fit for our users.
USERS QUOTES
DIARY STUDY INSIGHTS
HOW CAN WE HELP NEW USERS?
INSIGHTS
Using the insights obtained from all the research phases, I pinpointed that the exploration & progress phase is the core point in which new users need guidance for their mental wellness.
​
Thus, I designed key sketches for recommendations for the mobile app to help users manage their mental well-being; which includes:
self-help tools, on-demand therapy, interactive journaling, and personalized meditations.
DESIGN
Conclusion
Our app offers features to help users manage their mental well-being, including;
self-help tools, on-demand therapy, interactive journaling, and personalized meditations.
VALUE TO USERS
-
A space for people struggling with mental health issues
-
A Product that is fit for a variety of users
VALUE TO BUSINESS
-
Boost User Engagement
-
Increase Revenue
-
Expand Our Target Audience
Key Takeaways
Some takeaways from this project:
-
Organize raw data after every input helps keep track, coordinate & analyze the progress easier
What could I have done better?
One thing I struggled with was the diary study; I would sometimes be nervous to consistently check up with my participants and make them more engaged.
​
On my next diary study project, I would prepare messages templates for each entry, and customize it to be more appealing and encouraging for participants.
In future steps, I would like to create high-fidelity mockups of the app with proper mood boards, and colour palettes to be able to develop my app even further.